A few days ago I got a tweet from colleague Len Witt and the crew at the Center for Sustainable Journalism about a new report called Making the Most of Social Media – 7 Lessons from Successful Cities by the Fels Institute of Government at the University of Pennsylvania.

See the March news release for an overview. See the link to the complementary podcast episode (MP3) on the report.

The report is an excellent overview not just for cities but any local unit of government (township, county, school district).